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LOTTERY INDUSTRY HALL OF FAME INTERNATIONAL INDUCTION CEREMONY was held Tuesday November 8th, World Lottery Summit, Marina Bay Sands, Singapore

| Lottery

2016 International Induction Ceremony 
Hansjorg Holtkemeier, Dermott Griffin and Sue Van Der Merwe

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at the World Lottery Summit, Marina Bay Sands, Singapore on Tuesday November 8, 2016.


LOTTERY INDUSTRY HALL OF FAME INTERNATIONAL INDUCTION CEREMONY  was held Tuesday November 8th, World Lottery Summit, Marina Bay Sands, Singapore
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Photos - Back row - (L-R) Jay Gendron, Rose Hudson,  Jim Kennedy, Mike Conforti, Gary Grief,  David Loeb, Hansjorg Holtkemeier, 2016 Honoree; Dermott Griffin, 2016 Honoree; Doug Pollard; Front Row (L-R)  Bill Thorburn, Ray Bates, Don Sweitzer, Connie Laverty-O'Connor, Henry Chan, Friedrich Stickler, Reidar Nordby, Jr., Rebecca Hargrove, Thierry Pujol, Jennifer Westbury, Jean-Luc Moner-Banet, Stavros Michael, Sue Van Der Merwe 2016 Honoree

 

VIDEO 2016 North American Induction Ceremony Rose Hudson and Norm Lingle

| Lottery
2016 North American Induction Ceremony 
Rose Hudson and Norm Lingle

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at NASPL in Atlanta, GA October 2016.

Fivi Rondiri, Senior Marketing Manager, INTRALOT and Gregory Smith, Executive Director, Vermont Lottery

| Games

 

Fivi Rondiri, Senior Marketing Manager, INTRALOT and

Gregory Smith, Executive Director, Vermont Lottery

New Lottery Game/Instant Win Draw-Based Game

- MISSMATCH

Win if you Miss   Win if you Match

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This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Starting a New Lottery in the Modern Era Jon Clontz, Chief Executive Officer, Wyoming Lottery Corporation

| Lottery

Starting a New Lottery in the Modern Era

Jon Clontz

Chief Executive Officer, Wyoming Lottery Corporation

 

J. Bret Toyne Executive Director /CFO ,Multi-State Lottery Association (MUSL)

| Multi-Jurisdiction

LOTTERY EXPO 2016

J. Bret Toyne

Executive Director /CFO ,Multi-State Lottery Association (MUSL)

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This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Stakeholder Relations: How might Lottery do a better job of engendering support from the national media and legislators at the federal as well as state levels?

| Lottery

LOTTERY EXPO 2016

 

Panel Discussion: Stakeholder Relations:  How might Lottery do a better job of engendering support from the national media and legislators at the federal as well as state levels?

 

Moderator: May Scheve Reardon, Executive Director, Missouri Lottery; Immediate Past President, NASPL

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This presentation has Powerpoint slides click to view

Panelists:

Gerry Aubin, Executive Director, Rhode Island Lottery

Jon Clontz, Chief Executive Officer, Wyoming Lottery Corporation

Scott Gunn, Senior Vice President Global Government Relations and North America Lottery Business Development

Vernon Kirk, Executive Director, Delaware Lottery

Chip Polston, Kentucky Lottery Corporation

Terry Rich, Chief Executive Officer, Iowa Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Providing Consumer Options Making Lottery Available in a Cashless Economy​

| Technology

LOTTERY EXPO 2016

Panel Discussion:  Providing Consumer Options

Making Lottery Available in a Cashless Economy


Moderator:  Terry Presta, Executive Director, Kansas Lottery; Chair of the NASPL Retail Subcommittee

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This presentation has powerpoint slides click here to view

Panelists:

Drew Svitko, Executive Director, Pennsylvania Lottery

Gardner Gurney, Director, Division of the Lottery, New York State Gaming Commission

John Spicknall, Director of Package Goods and Services, RaceTrac Petroleum, Inc.

Sue Strouse, VP Retail Strategy and Business Development, IGT

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Tracey Cohen Ceremony Major Peter J. O’Connll Lottery Industry Lifetime Achievement Award

| Lottery

 

Major Peter J. O’Connell Lottery Industry

Lifetime Achievement Award

Tracey Cohen

Interim Executive Director, D.C. Lottery and Charitable Gaming Control Board

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Speaker: Gary Grief, Executive Director, Texas Lottery

 

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

Vernon Kirk Ceremony Major Peter J. O’Connell Lottery Lifetime Achievement Award

| Lottery

 

Major Peter J. O’Connell Lottery Industry

Lifetime Achievement Award

Vernon Kirk

Director, Delaware Lottery


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Speaker: Tom Cook, Delaware Secretary of Finance

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

Arch Gleason Industry Statesman Award

| Lottery

 

Lottery Industry Statesman Award

 

In Memory of Arch Gleason

 

Formerly President and CEO of the Kentucky Lottery; President of the World Lottery Association; President or Chairs of all the offices of NASPL and MUSL

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Speakers: 
Rebecca Hargrove,
President & Chief Executive Officer, Tennessee Education Lottery Corp.; Senior Vice President, World Lottery Association (WLA)

Gerry Aubin, Executive Director, Rhode Island Lottery

Chuck Polston, Senior Vice President of Communications, Public Relations & Social Responsibility

Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Modernizing the Lottery at Retail

| Sales/Marketing

LOTTERY EXPO 2016

Modernizing the Lottery at Retail: Retail is reinventing itself for the modern consumer.  CPG (Consumer Packaged Goods) companies are helping them do it, and we can’t expect them to look out for our interests.  Lottery needs to take the leadership role in this paradigm shift that will end up re-positioning the way products and services are sold at retail.  Too, "convenience" has become the modern consumers' priority.  That that will give rise to a new generation of 21st century convenience stores which should represent an opportunity for Lottery.  How can Lottery apply digital technology to enhance the player experience, how can Lottery create more co-promotions to help retailers achieve their own goals to sell more and drive store-traffic, and how can Lottery otherwise align with the modernization of the retail shopping experience?

Moderator:  Gary Gonder
Chief Branding Officer, Missouri Lottery

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This presentation contains a powerpoint presentation click here to view

Panelists:

Michelle Carney, Vice President, Marketing, IGT

Tracey Cohen, Interim Executive Director, D.C. Lottery and Charitable Gaming Control Board

Tom Dolan, District Sales Manager, Florida Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Rebecca Paul, President and Chief Executive Officer, Tennessee Education Lottery Corp.; Senior Vice President, World Lottery Association (WLA)

| Lottery

 

Rebecca Paul

President & Chief Executive Officer, Tennessee Education Lottery Corp.; Senior Vice President, World Lottery Association (WLA)

Global Gaming Update

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This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

The Impact of Daily Fantasy Sports, Pokémon GO, and other pop game phenoms on the broader games-of-chance industry and Lottery

| Games

LOTTERY EXPO 2016 Panel Discussion:

The Impact of Daily Fantasy Sports, Pokémon GO, and other pop game phenoms on the broader games-of-chance industry and Lottery

Moderator: Greg Smith, Executive Director, Vermont Lottery

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Panelists:

Larry Loss, Executive Vice President, Iowa Lottery

Shan Daniels, Chief Brand Manager, Florida Lottery
Rick Weil, Chief Executive Officer, Innova Gaming Group/Diamond Game

 

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

Tom Delacenserie, Secretary, Florida Lottery

| Retail

LOTTERY EXPO 2016

Tom Delacenserie

Secretary, Florida Lottery

Industry Collaboration as the key
to unlocking the power of API/Cashless/
In-Lane and other Retail Modernization initiatives

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

The Promise of API (Application Programming Interface) Technology

| Technology

LOTTERY EXPO 2016


Special Session:

The Promise of API (Application Programming Interface) Technology

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Presentations on the urgency to implement / meaning and purpose of APIs will be followed by a special session that includes audience Q & A.

Moderator:  Gary Grief, Executive Director, Texas Lottery, President of MUSL

Panelists:

Tom Delacenserie, Secretary, Florida Lottery

Andy Davis, Chief Financial and IT Officer, Tennessee Education Lottery Corp.

Austin Huggins, Technical Specialist, Publix SuperMarkets

Paul Riley, Vice President Product Marketing and Interactive Wagering, IGT

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This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

Tom Shaheen Executive Vice President Business Development, Linq3 LOTTERYEXPO 2016

| Technology

 

Tom Shaheen

Executive Vice President Business Development, Linq3

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This presentation contains Powerpoint Slides please right-click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Byron Peterson Director U.S. Sales, Pollard Banknote

| Games

 

Byron Peterson

Director U.S. Sales, Pollard Banknote

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This presentation contains Powerpoint Slides right-click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Max Goldstein Vice President Sales, Carmanah Signs LOTTERY EXPO

| Sales/Marketing

 

Max Goldstein

Vice President Sales, Carmanah Signs

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Brad Cummings Founder & Chief Executive Officer, EquiLottery

| Games

 

Brad Cummings

Founder & Chief Executive Officer, EquiLottery

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Simon Butler Chief Executive Officer, Abacus Solutions

| Technology

 

Simon Butler

Chief Executive Officer, Abacus Solutions

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

Bill Breslo Vice President, Sales & Marketing, Diamond Game

 

Bill Breslo

Vice President, Sales & Marketing, Diamond Game

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

LOTTERY EXPO 2016 Photo Collage

| Lottery


Co-Hosted by PGRI and the Florida Lottery
September 12th - 14th, 2016

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at LOTTERY EXPO 2016  in Miami, Florida September 2016.  Copyright © 2016

Warren Allen , Marketing Director, Grover Gaming

| Games

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Warren Allen , Marketing Director,  Grover Gaming

Bringing Retailers On Line

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Panel Discussion: Creating the truly open, fluid, dynamic infrastructure that smooths the path for rapid deployment of innovation

| Technology
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Panel Discussion: Creating the truly open, fluid, dynamic infrastructure that smooths the path for rapid deployment of innovation
Standardized National Account System Interface: How might the industry define a universal language to enable faster retail innovation; i.e. a set of routines, protocols, and tools for building software applications, and interface that provides a single platform for seamless inter-operability, dramatically reducing the costs and time-line required by Lotteries and their commercial partners to implement new games, technologies, and standardized business practices.   How does this kind of initiative benefits to Retailers, Lottery, and the Players.  Define the appropriate business model. Who might host it?  What are the obstacles to implementation and how quickly can this be executed?

Moderator:  Gary Grief, Executive Director, Texas Lottery, Chair of the Powerball Group

Gardner Gurney, Director, Division of the Lottery New York State Gaming Commission

Carole Hedinger, Executive Director, New Jersey Lottery

Terry Presta, Executive Director, Kansas Lottery

Paul Riley, Vice President Product Marketing and Interactive Wagering, IGT

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Rick Perrone, Chief Executive Officer, Gameology

| Games

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Rick Perrone, Chief Executive Officer, Gameology

Creating WINNING games for Lottery

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Julin Shaw, Senior Manager, Interactive, NeoPollard Interactive

| Sales/Marketing

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Julin Shaw, Senior Manager, Interactive, NeoPollard Interactive

The Virtuous Circle

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Brad Cummings, Founder & Chief Executive Officer, Equilottery

| Technology

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Brad Cummings, , Founder & Chief Executive Officer,  Equilottery

Experience the Excitement of the Next Generation of Lottery Draw Games

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Tony Fontaine, Vice President, Business Development, Lottery, Gaming, and Fantasy Sports, Incomm

| Technology

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Tony Fontaine, Vice President, Business Development, Lottery, Gaming, and Fantasy Sports, Incomm

Innovative Commerce for Prepaid Products

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Gary Grief, Executive Director, Texas Lottery, Chair of the Powerball Group

| Games

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Gary Grief, Executive Director, Texas Lottery, Chair of the Powerball Group

The role of the Media and the sales of Jackpot Games.

After the record-smashing Powerball jackpot – where do we go from here?

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer

| Retail

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Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer
Multi-State Retailers represent an incredible opportunity.  We don’t need new games or transformational innovation to increase sales through this channel.  We just need updated business practices to make it easier for these marketing/distributional powerhouses to do business with us.  Retailers which operate in more than one state need to be able to interact with a standardized set of business-processes that are adopted by all lotteries.  How can the business of managing and exchanging data, producing reports, processing transactions, and the countless other operational processes be further standardized?  How can the application of common standards and other business-process enhancements help our retailers, drive productivity, increase efficiency, reduce costs, and drive sales?

Moderator: Terry Presta, Executive Director, Kansas Lottery Panelists: Debbie Alford, President & Chief Executive Officer, Georgia Lottery

Andrew Crowe, Vice President, Interactive Payments, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

 

Ulli Appelbaum Brand Consultant & Founder, First The Trousers Then The Shoes Inc.

| Sales/Marketing

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Ulli Appelbaum
Brand Consultant & Founder, First The Trousers Then The Shoes Inc.

Using technology to trigger specific behavior and consumer response

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Award Ceremony LOTTERY INDUSTRY STATESMAN AWARD John Musgrave

| Lottery

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Award ceremony

Lottery Industry Statesman Award

John Musgrave

(retired) Executive Director

West Virginia Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Sharp Award for Good Causes: Louisiana Lottery Corporation; Rose Hudson, President & Chief Executive Officer

| Lottery

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Award ceremony

Sharp Award for Good Causes: Awarded to the Lottery which produces the largest year-over-year increase in net funding to Good Causes:

Louisiana Lottery Corporation; Rose Hudson, President & Chief Executive Officer

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Retail Optimization: The outside-the-store Consumer Experience

| Retail

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Panel Discussion: Retail Optimization:  The outside-the-store Consumer Experience
How can Lottery further optimize its whole eco-system of consumer touch-points (advertising, store POS, digital and social connections, etc.) towards the goal of creating a relationship with the consumer.  How can Lottery do more to leverage its massive online connection to millions of consumers?  How can Lottery do more to build loyalty and engagement by getting players to register, and to use its websites and social media connection to drive traffic to Retail?  How can Lottery leverage that into heightened Retailer motivation and Lottery sales?

Moderator: Gary Gonder, Chief Branding Officer, Missouri Lottery
Panelists:
David Barden, Executive Diector, New Mexico Lottery
Kevin Gass, Vice President, Lottery Gaming, BCLC (British Columbia)
Bill Thorburn, Group Executive – Lotteries (International), Tatts Group Limited

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Panel Discussion: Retail Optimization: In-Store Marketing and Merchandising

| Retail

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Panel Discussion: Retail Optimization:  In-Store Marketing and Merchandising
How can Lottery be “up-sold” and otherwise get the attention of, and engage the shopper in the store?  How can Point-of-Sale be improved to capture attention and up-sell Lottery products?  How can technology or POS tools be used to make it easier for the consumer to understand the portfolio of different products and make their selection?  How can Mobile Proximity Marketing be applied to Lottery?

Moderator: Tom Delacenserie, Secretary, Florida Lottery
Panelists:
Wendy Montgomery, Vice President Marketing & Sales, Ontario Gaming & Lottery OLG
Adam Perlow, President & Chief Executive Officer, Hudson Alley Software
John Pittman, Vice President Marketing, INTRALOT USA
Tom Shaheen, Executive Vice President & Chief Policy Officer, Linq3
Jeff Sinacori, Vice President Retail Development, Scientific Games Corp.

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Tom Delacenserie, Secretary, Florida Lottery "“Call-to-Action”

| Games

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Tom Delacenserie
Secretary, Florida Lottery
“Call-to-Action” presentation

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Scott Hoss Senior Marketing Manager, INTRALOT USA

| Lottery

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Scott Hoss
Senior Marketing Manager, INTRALOT USA
Competing in today's lottery world- Ohio Case Study

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Duncan Malyon, Senior Vice President of North America, Camelot Global

| Retail

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Duncan Malyon

Senior Vice President of North America, Camelot Global

In a world increasingly dominated by technology how can we keep lottery in retail relevant?

Click to watch movie

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Jean-Luc Moner-Banet, Director General, Société de la Loterie de la Suisse Romande, President World Lottery Association

| Lottery

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Jean-Luc Moner-Banet

Director General, Société de la Loterie de la Suisse Romande, President World Lottery Association

Commercial Sectors are converging with (and invading?) the previously isolated Lottery Sector

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Jonathan Rosen, Senior Vice President, Content, Strategy & Creative Services of Stratacache Retail / Carmanah Signs

| Retail

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Jonathan Rosen

Senior Vice President, Content, Strategy & Creative Services of Stratacache Retail / Carmanah Signs

Creating a Lottery Experience of the NOW

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Jim Breslo, President, Diamond Game

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Jim Breslo

President, Diamond Game

Lottery in Social Establishments

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Keith Cash, Vice President Global CSP Services, Scientific Games Corp.

| Sales/Marketing

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Keith Cash

Vice President Global CSP Services, Scientific Games Corp.
How Supply Chain Solutions Drive Sales Growth

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

SMART-TECH2016 -Jay Gendron, Senior Vice President North America Lottery, IGT

| Retail

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Jay Gendron

Senior Vice President North America Lottery, IGT

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Gardner Gurney, Director, Division of the Lottery, New York State Gaming Commission

| Lottery

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Gardner Gurney
Director, Division of the Lottery, New York State Gaming Commission
Keynote Speech

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Adam Perlow, President & Chief Executive Officer, Hudson Alley Software

| Mobile

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Adam Perlow
President & Chief Executive Officer, Hudson Alley Software


The Power of the Platform brings Sales Force Automation to the next level

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This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

May Scheve, Executive Director, Missouri Lottery; President of the North American Association of State & Provincial Lotteries (NASPL)

| Lottery

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May Scheve

Executive Director, Missouri Lottery; President of the North American Association of State & Provincial Lotteries (NASPL) This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

Panel Discussion: How Regulatory changes are converging with technology, the internet, and changing consumer behavior to up-end the games-of-chance and Lottery market-place

| Regulatory
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Panel Discussion: How Regulatory changes are converging with technology, the internet, and changing consumer behavior to up-end the games-of-chance and Lottery market-place

Moderator: Gordon Medenica, Director of the Maryland Lottery & Gaming Control Agency

Panelists: Mark Hichar, Partner, Hinkley, Allen Law Firm, Chair of Gaming Law Practice

James Maida, Co-Founder, CEO & President, Gaming Laboratories International (GLI)

Lynne Roiter, Corporate Secretary and Vice President of Legal Group, Loto‑Québec and General Secretary of the World Lottery Association (WLA)

Philippe Vlaemminck, Pharumlegal Law Firm, Counsel to EL association

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April  2016.  Copyright © 2016

Panel Discussion: Retail Optimization: The in-store Player Experience

| Retail

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Panel Discussion: Retail Optimization: The in-store Player Experience
How can in-store technology be used to turn the store visit into an engaging consumer experience, and turn the buyer of a Lottery ticket into a player of Lottery games?   How can new technology-based innovations like electronic play-stations, in-lane sales, self-serve kiosks, in-store NFC-enabled internet and WiFi, and other forms of digitization engage the consumer and drive increased Lottery sales?

Moderator: Rebecca Hargrove,
President & Chief Executive Officer, Tennessee Education Lottery Corporation and Senior Vice President of the World Lottery Association (WLA)
Max Goldstein, Vice President Sales, Carmanah Signs
Terry Rich, Chief Executive Officer, Iowa Lottery
Rick Weil, Chief Executive Officer, INNOVA Group/Diamond Game
Bishop Woosley, Executive Director, Arkansas Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April  2016.  Copyright © 2016