Panel Discussion: The Master Class: Driving Long-Term Growth in the RETAIL Instant “Scratch-off” Games Category
• Panel Discussion: The Master Class: Driving Long-Term Growth in the RETAIL Instant “Scratch-off” Games Category. What can Team Lottery do to drive growth and longevity into the life-cycle of Instant “Scratch-off” games at retail? How are Player Preferences evolving - How can lotteries effectively engage and retain modern and next-gen players and keep Instant Scratch-offs top-of-mind?
CLICK HERE TO WATCH
Moderator: Tom Seaver, Director, Colorado Lottery
Panelists
James Carey, Executive Director, New Jersey Lottery
Katherine Cundiff, Vice President, Product Development, Georgia Lottery Corp.
Kyle Rogers, Sr. Vice President, Instant Strategy and Licensing, Scientific Games
Adam Barry, Vice President of Business Development, INTRALOT, Inc.
• The AI Dilemma: More Insights or More Noise?
Adam Barry, Vice President of Business Development, INTRALOT, Inc.
CLICK HERE TO WATCH
Panel Discussion: Retail Optimization What does Lottery need to do to adapt and align with Retail’s innovations, advancements, and modernization?
• Panel Discussion: Retail Optimization What does Lottery need to do to adapt and align with Retail’s innovations, advancements, and modernization?
CLICK HERE TO WATCH
Moderator: Michael Boardman, Interim Director, Maine Lottery and Lead Director for the Lucky for Life® game group
Tyson Barr, Vice President Sales, USA, Carmanah Signs
Andrew Caswell, Retail Optimization Lead, INTRALOT, Inc.
Amy Drooker, Vice President of Retail Growth, Pollard Banknote
Nick Murtaugh, Planogram Analyst, Sheetz
SMART-TECH 2025 Panel Discussion: Current and in-the-pipeline initiatives and strategies, MUSL (Multi-State Lottery Association)
CLICK HERE TO WATCH
Moderator: Matt Strawn, Chief Executive Officer, Iowa Lottery Powerball Product Group Chair and MUSL Vice-President
David Barden, CEO & President, New Mexico Lottery and Chair, MUSL International Working Group
Jay Finks, Executive Director, Oklahoma Lottery and Chair, MUSL Marketing and Promotions Committee
Sarah Taylor, Executive Director, Hoosier Lottery (Indiana) and Chair, MUSL Development Committee
Bret Toyne, Executive Director, MUSL
SMART-TECH 2025 - Panel Discussion: Digital Lottery and the Player Journey: 'CONTENT'
• Panel Discussion: Digital Lottery and the Player Journey: CONTENT How are iLottery games evolving to appeal to the next generation of
online players, drive growth, and retain player loyalty in the face of intense competition from other online gaming options?
CLICK HERE TO WATCH
Moderator: Randy Spielman, Chief Product Officer, North Carolina Education Lottery
Panelists:
Brad Cummings, Chief Executive Officer, EQL Games
Rhydian Fisher, Chief Executive Officer, Instant Win Gaming (IWG)
Alex Green, Vice President Games, ZEAL Network
Frank Suarez, President & Chief Executive Officer, Connecticut Lottery Corp. Peter Sullivan, Senior Vice President Lottery, DraftKings
Multi-State Lottery Association (MUSL) Panel on New Gaming, Branding, and Promotional Initiatives
Multi-State Lottery Association (MUSL) on new gaming, branding, and promotional initiatives
• Moderator: David Barden, Chief Executive Officer, New Mexico Lottery and President of MUSL
• Panelists:
Stephen Durrell, Executive Director, Kansas Lottery
Jay Finks, Executive Director, Oklahoma Lottery
Norm Lingle, Executive Director, South Dakota Lottery
Bret Toyne, Executive Director, MUSL
Special Guest Speaker: Rebecca Paul, President & CEO, Tennessee Education Lottery
Special Guest Speaker: Rebecca Paul, President & CEO, Tennessee Education Lottery
and President of the World Lottery Association (WLA); and Founder & Chair of Women’s Initiative in Lottery Leadership (WILL)
CLICK HERE TO WATCH
Leading with Gratitude Moderator: Matt Strawn, Chief Executive Officer, Iowa Lottery
Leading with Gratitude
Think updating/modernizing the Simon Sinek “What’s My Why”.
CLICK HERE TO WATCH
Moderator: Matt Strawn, Chief Executive Officer, Iowa Lottery
• Panelists:
Jay Finks, Executive Director, Oklahoma Lottery
Joshua Johnston, Executive Director, Washington Lottery
Ryan Mindell, Deputy Executive Director, Texas Lottery
Doug Pollard, Co-Chief Executive Officer, Pollard Banknote
How might we connect better with the values and aspirations of our coworkers?
How have the catalysts and levers to inspire and motivate people changed over the last five years? How does a leader connect with people in ways that maximize engagement, productivity, and effectiveness? We know it’s about being “genuine” and “authentic”, but what does that mean exactly … what is the substance, what are we being genuine and authentic about? We know we have to update our communication style to resonate with people on their own personal level, even perhaps on an emotional level ... but how do we do it?
Managing iLottery for maximum growth Moderator: Stephanie Weyant, Deputy Executive Director Marketing & Products, Pennsylvania Lottery
Managing iLottery for maximum growth, maximum player engagement, and maximum complementarity with other channels like land-based retail. The opportunities, innovation, and challenges are changing weekly.
CLICK HERE TO WATCH
• Moderator: Stephanie Weyant, Deputy Executive Director Marketing & Products, Pennsylvania Lottery
• Panelists
Rhydian Fisher, Chief Executive Officer, IWG (instant Win Gaming)
Merv Huber, Vice President of Digital Growth, Scientific Games
Karri Paavilainen, Vice President iLottery Platform & Services, IGT
Frank Suarez, Executive Director, DC Lottery
Retail Panel Discussion – future of in-store shopping experience Moderator: Tom Seaver, Executive Director, Colorado Lottery
Retail Panel Discussion – future of in-store shopping experience. This second part to include panelists from both the lottery and vendor communities.
CLICK HERE TO WATCH
Moderator: Tom Seaver, Executive Director, Colorado Lottery
• Panelists
Jason Barrs, Senior Vice President Global Sales & Business Development, Carmanah Signs
Tonya Beenders, Chief Sales Officer, Missouri Lottery
Michael Martin, Vice President Retail Solutions, Scientific Games
Terry Presta, Head of Business, North America, Abacus Lottery Solutions
Pete Ramsey, Vice President Corporate Accounts & Business Development, Kentucky Lottery
Justin Rock, Deputy Director of Product & Sales, Florida Lottery
Driving the Omni-Channel Experience -Moderator: Mark Michalko, Executive Director, North Carolina Education Lottery
Driving the Omni-Channel Experience
CLICK HERE TO WATCH Moderator: Mark Michalko, Executive Director, North Carolina Education Lottery
• Panelists:
Richard Bateson, Chief Commercial Officer, INTRALOT
Shannon DeHaven, Vice-President of Digital Engagement, Pollard Banknote
Helene, Keeley, Executive Director, Delaware Lottery
Randy Spielman, Deputy Executive Director Product Development & Digital Gaming, North Carolina Education Lottery
Lorne Weil, Executive Chairman, Inspired Entertainment
Panel Discussion with executives from commercial retailers -Moderator: Eric Grubbs, Deputy Director, Sales, Pennsylvania Lottery
Panel Discussion with execs from commercial retailers
CLICK HERE TO WATCH
Moderator: Eric Grubbs, Deputy Director, Sales, Pennsylvania Lottery
• Panelists:
Jarrod Cummins, Director Commercial Business Lines and Digital Platforms, Kroger
Nick Murtagh, Category Analyst Lottery, Sheetz Retail Stores
Digital Lottery Panel Moderated by Kelley Jaye Cleland, Chief Product & Program Officer, New Hampshire Lottery
Digital Lottery Panel
CLICK HERE TO WATCH
Moderator: Kelley Jaye Cleland, Chief Product & Program Officer, New Hampshire Lottery
• Panelists:
Jesse Saccoccio, Senior Director, Global iLottery Pre-Sales, IGT
Peter Sullivan, Chief Executive Officer, Jackpocket
Rebecca Swindle, Vice President Strategic Development, INTRALOT
Matt Taormina, Director of Digital Products, Scientific Games
Rob Wesley, Vice President of North American Customer Development, NeoGames
Welcome to Florida Presented by John Davis, Secretary (Director), Florida Lottery
Welcome to Florida
Presented by John Davis, Secretary (Director), Florida Lottery
Authenticity: is it real or is it marketing? Presented by Michelle Carney, Vice President Global Lottery Marketing, IGT
Authenticity: is it real or is it marketing?
Presented by Michelle Carney, Vice President Global Lottery Marketing, IGT
Driving Retail Growth: How CRM Strategies and Digital Products Generated $50 Million in Non-iLottery Markets Presented Lori Szymanski, Director of Growth Marketing, Scientific Games
Driving Retail Growth: How CRM Strategies and Digital Products Generated $50 Million in Non-iLottery Markets
Presented Lori Szymanski, Director of Growth Marketing, Scientific Games
Retail: Whatever You’re Thinking, Think Bigger Presented by Paul Riley, Vice President Retail Innovation & Partnerships, IGT
Retail: Whatever You’re Thinking, Think Bigger
Presented by Paul Riley, Vice President Retail Innovation & Partnerships, IGT
Joining the Dots: Creating an omni-channel lottery experience Presented by Ian Hannaford, U.S. Games & Portfolio Lead, INTRALOT
Joining the Dots: Creating an omni-channel lottery experience
Presented by Ian Hannaford, U.S. Games & Portfolio Lead, INTRALOT
U.S. iLottery: Imagine 2030 Presented by Moti Malul, Chief Executive Officer, NeoGames
U.S. iLottery: Imagine 2030
Presented by Moti Malul, Chief Executive Officer, NeoGames
How lottery has to respond to the rapidly changing retail landscape Presented by Mike Purcell, Head of Retail Sales, Abacus Lottery Solutions
How lottery has to respond to the rapidly changing retail landscape
Presented by Mike Purcell, Head of Retail Sales, Abacus Lottery Solutions
Merchandising the Digital Lottery Product Presented by Jason Lisiecki, Executive Vice President, IWG (Instant Win Gaming)
Merchandising the Digital Lottery Product
Presented by Jason Lisiecki, Executive Vice President, IWG (Instant Win Gaming)
Connecting the Dots: Creating a Customer-First Journey Presented by Tina Wolf, Vice President Product Strategy & Growth, Allwyn North America
Connecting the Dots: Creating a Customer-First Journey
Presented by Tina Wolf, Vice President Product Strategy & Growth, Allwyn North America
Jackpocket’s Ongoing Commitment to Helping Lotteries Grow Responsibly and Sustainably Presented by Peter Sullivan, Chief Executive Officer, Jackpocket
Jackpocket’s Ongoing Commitment to Helping Lotteries Grow Responsibly and Sustainably
Presented by Peter Sullivan, Chief Executive Officer, Jackpocket
The Power of Music Presented by Derek Gwaltney, Founder & Chief Executive Officer, Atlas Experiences
Presented by Derek Gwaltney, Founder & Chief Executive Officer, Atlas Experiences
Better Content. Better Technology. Presented by Brad Cummings, Founder & Chief Executive Officer, EQL Game
Better Content. Better Technology.
Presented by Brad Cummings, Founder & Chief Executive Officer, EQL Games
Thinking Broader Presented by Miriam Lindhorst, International Account Director, adesso
Thinking Broader
Presented by Miriam Lindhorst, International Account Director, adesso
Short Attention Spans Presented by Don Silberstein, Senior Vice President, Marketing & Business Development, SCA Promotions
Short Attention Spans
Presented by Don Silberstein, Senior Vice President, Marketing & Business Development, SCA Promotions
Engaging Lottery Players with Entertaining Content Presented by Joni Hovi, Senior Vice President, Fennica Gaming
Engaging Lottery Players with Entertaining Content
Presented by Joni Hovi, Senior Vice President, Fennica Gaming
PGRI TALKS 
The mission of the Worldwide lottery industry is to raise funds for good causes. PGRItalks.com (brought to you by PGRI, Public Gaming Research Institute) features video presentations from the best and brightest top level leaders who manage gaming operations all around the world. The presenters share real -world case studies, and successful applications of innovation and creative ideas in sales, marketing, technology, systems, structures, security, integrity, portfolio management, responsible gaming, etc. Visit PublicGaming.com for more information.
Latest Videos
- Panel Discussion: The Master Class: Driving Long-Term Growth in the RETAIL Instant “Scratch-off” Games Category
- Rheanna Olson, Vice President, Business Development, Atlas Experiences
- Gus Fritschie, Senior Vice President of Information Security Services, Bulletproof (GLI, Gaming Labs)
- Danny Bogus, President & Chief Executive Officer, Gambyt
- Joshua Johnston, Director, Washington Lottery and Lead Director of Mega Millions Consortium
- Merril Fullerton, Account Advisor, Alchemy3
- Don Silberstein, Senior V. P. Marketing & Business Development, SCA
- Jarrod Cummins, Director Commercial Business Lines, The Kroger Company
- Jim Acton, Senior Vice President Business Development, EQL Games
- Lorne Weil, Executive Chairman, Inspired Entertainment
- Mike Purcell, Head of Retail Sales, Abacus Solutions International and Jon Roth, Chief Revenue Officer for the Iowa Lottery
- Helmut Becker, Chief Executive Officer, ZEAL Network
- Rob Wesley, Vice President, North America Customer Development, Aristocrat Interactive
- Adam Barry, Vice President of Business Development, INTRALOT, Inc.
- Srini Nedunuri, Senior Vice President iLottery Global, IGT
- Andreas Kötter, Chief Executive Officer, WestLotto, Germany Chairman of the Eurojackpot Lottery Cooperation President of the World Lottery Association (WLA)
- John Davis, Secretary (Director), Florida Lottery
- Harold Mays, Director, Illinois Lottery President of North American Association of State & Provincial Lotteries (NASPL)
- Panel Discussion: Retail Optimization What does Lottery need to do to adapt and align with Retail’s innovations, advancements, and modernization?
- SMART-TECH 2025 Panel Discussion: Current and in-the-pipeline initiatives and strategies, MUSL (Multi-State Lottery Association)
- SMART-TECH 2025 - Panel Discussion: Digital Lottery and the Player Journey: 'CONTENT'
- Scientific Games
- Multi-State Lottery Association (MUSL) Panel on New Gaming, Branding, and Promotional Initiatives
- Special Guest Speaker: Rebecca Paul, President & CEO, Tennessee Education Lottery
- Leading with Gratitude Moderator: Matt Strawn, Chief Executive Officer, Iowa Lottery
- Managing iLottery for maximum growth Moderator: Stephanie Weyant, Deputy Executive Director Marketing & Products, Pennsylvania Lottery
- Retail Panel Discussion – future of in-store shopping experience Moderator: Tom Seaver, Executive Director, Colorado Lottery
- Driving the Omni-Channel Experience -Moderator: Mark Michalko, Executive Director, North Carolina Education Lottery
- Panel Discussion with executives from commercial retailers -Moderator: Eric Grubbs, Deputy Director, Sales, Pennsylvania Lottery
- Digital Lottery Panel Moderated by Kelley Jaye Cleland, Chief Product & Program Officer, New Hampshire Lottery
- Engaging Lottery Players with Entertaining Content Presented by Joni Hovi, Senior Vice President, Fennica Gaming
- Thinking Broader Presented by Miriam Lindhorst, International Account Director, adesso
- Driving Retail Growth: How CRM Strategies and Digital Products Generated $50 Million in Non-iLottery Markets Presented Lori Szymanski, Director of Growth Marketing, Scientific Games
- Retail: Whatever You’re Thinking, Think Bigger Presented by Paul Riley, Vice President Retail Innovation & Partnerships, IGT
- Authenticity: is it real or is it marketing? Presented by Michelle Carney, Vice President Global Lottery Marketing, IGT
- Merchandising the Digital Lottery Product Presented by Jason Lisiecki, Executive Vice President, IWG (Instant Win Gaming)
- Jackpocket’s Ongoing Commitment to Helping Lotteries Grow Responsibly and Sustainably Presented by Peter Sullivan, Chief Executive Officer, Jackpocket
- Joining the Dots: Creating an omni-channel lottery experience Presented by Ian Hannaford, U.S. Games & Portfolio Lead, INTRALOT
- Better Content. Better Technology. Presented by Brad Cummings, Founder & Chief Executive Officer, EQL Game
- Short Attention Spans Presented by Don Silberstein, Senior Vice President, Marketing & Business Development, SCA Promotions
- How lottery has to respond to the rapidly changing retail landscape Presented by Mike Purcell, Head of Retail Sales, Abacus Lottery Solutions
- U.S. iLottery: Imagine 2030 Presented by Moti Malul, Chief Executive Officer, NeoGames
- Connecting the Dots: Creating a Customer-First Journey Presented by Tina Wolf, Vice President Product Strategy & Growth, Allwyn North America
- Welcome to Florida Presented by John Davis, Secretary (Director), Florida Lottery
- The Power of Music Presented by Derek Gwaltney, Founder & Chief Executive Officer, Atlas Experiences
- Alicia Tani, Sr. Marketing Manager for Digital Transformation, INTRALOT
- Watch Brad Cummings, Founder and CEO, EQL GAMES
- Watch Miriam Lindhorst, International Account Director, adesso SE
- Watch Moti Malul, CEO, NeoGames
- Watch Chris Chrisostomidis, Vice President of Product, Intralot
- Watch Jackie Walker, Director of Business Development - Lottery Solutions, SCA Promotions
- Watch Derek Gwaltney, Founder & CEO, Atlas Experiences
- Watch Paul Riley, VP of Retail Innovations & Partnerships, IGT give a comprehensive booth tour at NASPL 2023
- Watch Simon Butler, CEO, Abacus Lottery Everywhere
- Watch Pat McHugh, Chief Executive Officer, Scientific Games
- Watch Angela Wong, Vice President of Global Lottery Operations for GLI, Gaming Laboratories.
- Watch Nadene Beyerbach, Marketing & Sales Support Manager at Carmanah Signs
- SMART-TECH 2024 March 11-14, 2024 Ft. Lauderdale Oceanfront Hilton
- A Lottery Lens on Futurist Predictions: Are we there yet?
- Steve Beason, President of Digital and Sports Betting, Scientific Games 'The AI Jackpot: Unveiling the Future of Lotteries with Artificial Intelligence'
- Interoperability: The Intralot Way
- WELCOME TO NASHVILLE - Rebecca Paul, President & CEO, Tennessee Education Lottery
- How to Win Fans & Influence Players: The Latest Research on Player Engagement at Lottery Retail
- Growing the eInstant Pie
- Panel Discussion: The Intersection of Intelligent Systems and Lottery
- Retail Technology and how it Impacts Lottery
- Panel Discussion: New player acquisition and player retention in an increasingly competitive games-of-chance market-place
- A Preview of World Lottery Summit 2024 Paris
- Major Peter J. O’Connell Lottery Industry Lifetime Achievement Award
- Super-Charged Customer Service: How to meet expectations of today’s consumers using AI-enabled customer service tools
- Applying Creativity and Ingenuity to the Messaging Systems that Increase Consumer Awareness of Lottery
- How the COVID Pandemic Created the World’s First Lottery-Only Aggregator
- A Conversation with Rebecca Paul, CEO of Tennessee Education Lottery and Lorne Weil, Executive Chairman of Inspired Entertainment & Former Chairman and CEO of Scientific Games
- Next generation gaming: Unlocking the power of the personalized eInstant player experience
- Increasing Opt-in for Data & Player Acquisition
- Unleash Your True iLottery Potential
- Panel Discussion: Retail Modernization and Optimization
- Progress in the empowerment and advancement of Women in Lottery
- WATCH Doug Pollard, POLLARD BANKNOTE
- WATCH Nadene Beyerbach, CARMANAH SIGNS
- WATCH Moti Malul, CEO, NEOGAMES
- WATCH Simon Butler, CEO and founder ABACUS LOTTERY SOLUTION
- LOTTERY INDUSTRY HALL OF FAME First Induction Ceremony
- Focus on Instants at Retail. Applying the most progressive strategies for driving Instants Sales at Land-Based Stores
- Retail modernization and Optimization. Applying the most progressive tools, methods, and 'best-practices' to drive Sales at Retail - Moderator: Justin Rock, Deputy Secretary of Product and Sales, Florida Lottery
- iLottery: Managing iLottery for maximum growth, maximum player engagement, and maximum overall sales including retail Moderator: Drew Svitko, Executive Director, Pennsylvania Lottery
- Welcome to Florida - the Education State Providing a Path to Prosperity - Justin Rock, Deputy Secretary of Product and Sales
- Driving Progress Means Normalizing Change and Rejecting the Path of Least Resistance - Sarah Taylor, Executive Director, Hoosier Lottery and President of NASPL
- NextGen Instant Innovation - Keith Cash, Vice President Global Instant Services, IGT
- Cheers to 50 Years: Celebrating five decades of innovation and partnerships that have helped shape today’s lottery industry - Drew Scolaro, Vice President Sales, Scientific Games
- Retail Transformation Ground School: What can Skydiving & BASE Jumping Teach us About Leaping Forward at Retail? Nadene Beyerbach, Marketing & Sales Support Manager, Carmanah Signs
- Team USA & the Olympic Games: Memories of a Lifetime for Lottery Players - Jim Acton, Business Development, EQL Games
- Inspired Content and Services Making a Difference for The Lottery Industry - Brooks Pierce, President & CEO, Inspired Entertainment
- WILL Session (Women’s Initiative in Lottery Leadership) Moderator: Rebecca Paul, President and CEO, Tennessee Education Lottery Corporation; President of the World Lottery Association (WLA)
- Scientific Games
- The Secret Sauce: Key Ingredients to Experiential Marketing - Merrill Fullerton, Account Director, Alchemy3
- eInstant Best Practices – 2023 Edition - Jason Lisiecki, Vice President North America, Instant Win Gaming (IWG)
- Gathering Storm Clouds - Terry Presta, Head of Business North America, Abacus Lottery Solutions
- Industry Leaders
- Game on: The fight for the right to make lottery games available online Scott Bowen, Government Affairs Specialist, Neogames
