Retail

Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met - Moderator Jeff Anderson

May 3, 2017 | Retail

· Panel Discussion: Consumers, Retailers, and Lottery Operators all join together to create a Utopia where everyone’s needs are met

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What would that look like? What are the consumer shopping trends and expectations that will drive Retailer actions to meet those expectations? And how is Lottery aligning with Retailer actions to meet consumer demand for digitizing the shopping experience, for alternative ways to execute transactions (i.e. non-cash, Mobile Wallet, etc.), for innovation of POS’s and in-store messaging and consumer engagement strategies, etc.? Let’s have a frank discussion about consumer and industry trends, the limitations of Lottery to align with those trends, how to overcome those limitations or at least isolate and focus on some actionable ways for Lottery to meet the needs of modern retailing and consumer expectations. This discussion is not about the games themselves but about the in-store consumer shopping experience.

Moderator: Jeff Anderson, Executive Director, Idaho Lottery

Panelists:

Sean Athey, Vice President System Sales, Scientific Games Corporation

Jon-Paul Bussoli, Vice President, Product Development, Carmanah Signs

Paula Otto, Executive Director, Virginia Lottery

Pall Palsson, Senior Product Marketing Director, NOVOMATIC Lottery Solutions

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.

Tony Fontaine Vice President Business Development Lottery & Gaming, InComm -How InComm support benefits the NASPL API Initiative

April 17, 2017 | Retail

Tom Delacenserie, Secretary, Florida Lottery

October 24, 2016 | Retail

LOTTERY EXPO 2016

Tom Delacenserie

Secretary, Florida Lottery

Industry Collaboration as the key
to unlocking the power of API/Cashless/
In-Lane and other Retail Modernization initiatives

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016 in Miami, Florida September 2016.

Max Goldstein Vice President Sales Carmanah Signs -The > Future Now of Lottery Retail

April 17, 2017 | Retail

Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer

May 8, 2016 | Retail

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Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer
Multi-State Retailers represent an incredible opportunity. We don’t need new games or transformational innovation to increase sales through this channel. We just need updated business practices to make it easier for these marketing/distributional powerhouses to do business with us. Retailers which operate in more than one state need to be able to interact with a standardized set of business-processes that are adopted by all lotteries. How can the business of managing and exchanging data, producing reports, processing transactions, and the countless other operational processes be further standardized? How can the application of common standards and other business-process enhancements help our retailers, drive productivity, increase efficiency, reduce costs, and drive sales?

Moderator: Terry Presta, Executive Director, Kansas Lottery Panelists: Debbie Alford, President & Chief Executive Officer, Georgia Lottery

Andrew Crowe, Vice President, Interactive Payments, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

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PGRI Talks is brought to you by Public Gaming Research Institute