LOTTERY EXPO 2013-Panel Discussion -Panel Discussion: The Customer of Lotteries is the Retailer

Panel Discussion: The Customer of Lotteries is the Retailer: Retailers are the face of the Lottery to the consumer, and thankfully they are committed to the success of Lottery.  Commercial Retail Executives from major chain stores discuss what Lottery can do to earn this commitment and improve sales by engaging the full support of their Retail partners.   Moderator: Tom Blaskiewicz, Deputy Director for Retail Operations, Pennsylvania Lottery
Panelists:
Mark Hagen, Category Manager – Services, 7-Eleven, Inc.
Anne L. Kerstetter,  Store Ops Payment and Reconciliation Manager, Wawa
John Paris, Manager of Treasury Operations, CVS Caremark
Susan Strouse, Vice President, Retail Business Development & Corporate Accounts, GTECH

 

n Panel Discussion: The Customer of Lotteries is the Retailer:  Retailers are the face of the Lottery to the consumer, and thankfully they are committed to the success of Lottery.  Commercial Retail Executives from major chain stores discuss what Lottery can do to earn this commitment and improve sales by engaging the full support of their Retail partners.

Moderator: Tom Blaskiewicz, Deputy Director for Retail Operations, Pennsylvania Lottery
Panelists:
Mark Hagen, Category Manager – Services, 7-Eleven, Inc.

Anne L. Kerstetter,  Store Ops Payment and Reconciliation Manager, Wawa
John Paris, Manager of Treasury Operations, CVS Caremark
Susan Strouse, Vice President, Retail Business Development & Corporate Accounts, GTECH

To watch on IPHONE or IPAD click here This presentation is in 3 parts - Click here for Part 1 and then return to this page to watch the other sections.    Click here for Part 2 Click here for Part 3 Click here for Part 4

This presentation is in 4 parts - click here to watch part 2 This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2013  in Miami, Florida November 2013.