Retail

 
Monday, 24 October 2016 21:32
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LOTTERY EXPO 2016

Tom Delacenserie

Secretary, Florida Lottery

Industry Collaboration as the key
to unlocking the power of API/Cashless/
In-Lane and other Retail Modernization initiatives

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This presentation contains Powerpoint Slides click here to view

This video presentation is brought to you by Public Gaming Research Institute and was recorded at LOTTERY EXPO 2016  in Miami, Florida September 2016.

 

 
Sunday, 08 May 2016 23:40
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Special Work-Group Round-Table Discussion: Making our Lottery Account Management Systems Easier for Retailer
Multi-State Retailers represent an incredible opportunity.  We don’t need new games or transformational innovation to increase sales through this channel.  We just need updated business practices to make it easier for these marketing/distributional powerhouses to do business with us.  Retailers which operate in more than one state need to be able to interact with a standardized set of business-processes that are adopted by all lotteries.  How can the business of managing and exchanging data, producing reports, processing transactions, and the countless other operational processes be further standardized?  How can the application of common standards and other business-process enhancements help our retailers, drive productivity, increase efficiency, reduce costs, and drive sales?

Moderator: Terry Presta, Executive Director, Kansas Lottery Panelists: Debbie Alford, President & Chief Executive Officer, Georgia Lottery

Andrew Crowe, Vice President, Interactive Payments, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Lottery

Drew Svitko, Executive Director, Pennsylvania Lottery

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

 

 
Wednesday, 04 May 2016 23:58
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Panel Discussion: Retail Optimization:  The outside-the-store Consumer Experience
How can Lottery further optimize its whole eco-system of consumer touch-points (advertising, store POS, digital and social connections, etc.) towards the goal of creating a relationship with the consumer.  How can Lottery do more to leverage its massive online connection to millions of consumers?  How can Lottery do more to build loyalty and engagement by getting players to register, and to use its websites and social media connection to drive traffic to Retail?  How can Lottery leverage that into heightened Retailer motivation and Lottery sales?

Moderator: Gary Gonder, Chief Branding Officer, Missouri Lottery
Panelists:
David Barden, Executive Diector, New Mexico Lottery
Kevin Gass, Vice President, Lottery Gaming, BCLC (British Columbia)
Bill Thorburn, Group Executive – Lotteries (International), Tatts Group Limited

Click here to download the Powerpoint slides

This video presentation is brought to you by Public Gaming Research Institute and was recorded live at SMART-TECH 2016  in New York City, NY April 2016.  Copyright © 2016

 

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You are here:   HomeRetail The Worldwide lottery industry is about raising funds for good causes.  PGRItalks  (brought to you by PGRI, Public Gaming Research Institute) is devoted to video presentations of top level management running lotteries around the world - sharing ideas for sales, marketing, technology, systems, structures for enhancing and increasing the money raised for each lottery's beneficiary. "Ideas for Good Causes Worth Spreading"  Riveting talks by remarkable people, free to the world.'