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Wednesday, 03 May 2017 04:22
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·Panel Discussion:  Overcoming Obstacles to Modernization

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Lotteries are working hard to enhance their support of multi-state retailers, digitize the retail shopping experience, and modernize in general.  A cornerstone to modernization is to work together to standardize business process, procedure, and technologies, across jurisdictional boundaries.  Significant progress has been made, and the industry is on the cusp of important breakthroughs.  What are the issues, how are they being addressed, and what is the status of initiatives to modernize?

Moderator:

Terry Presta, Executive Director, Kansas Lottery and Chair of Retailer Relations, NASPL

Panelists:

Bob Beauparlant, Vice President Engineering, IGT

Tom Delacenserie, Secretary, Florida Lottery

Alice Garland, Executive Director, North Carolina Education Lottery

Terry Rich, Chief Executive Officer, Iowa Lottery

Rick Weil, Chief Executive Officer, Diamond Game

 

This video presentation is brought to you by Public Gaming Research Institute and was recorded at SMART-TECH 2017 in New York City, March 2017.

   

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